Privacy Policy

Effective Date: 4 June 2025

Rebecca Lyon Lifestyle Coach ("we", "our", "us") is committed to protecting your privacy and complying with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our services, including our website [www.rebeccalyon.co.nz].

1. What Personal Information We Collect

We collect personal information that you voluntarily provide to us, such as:

·        Your name, contact details (email, phone number, address)

·        Health, lifestyle, and coaching-related information relevant to providing our services

·        Payment and billing information (processed securely through trusted third-party providers)

·        Technical data collected automatically such as IP address and browsing information

2. Why We Collect Your Information

We collect your information to:

·        Provide, manage, and improve our coaching services

·        Communicate with you and respond to your enquiries

·        Process payments securely

·        Comply with legal obligations under New Zealand law

·        Send you marketing or promotional material (only if you have consented)

3. How We Store and Protect Your Information

Your personal information is stored securely and protected from unauthorised access, modification, or disclosure by using appropriate physical, technical, and administrative safeguards. Only authorised personnel have access to your data.

4. Disclosure of Your Information

We do not sell or trade your personal information. We may disclose your information to trusted third-party service providers who assist us with service delivery (e.g., payment processors, IT support), who are bound by confidentiality agreements. We will only disclose your information where required or permitted by law.

5. Your Rights Under the Privacy Act 2020

You have the right to:

·        Access your personal information held by us

·        Request correction of any inaccurate or incomplete information

·        Withdraw consent to our use of your personal information (where applicable)

·        Complain to the Office of the Privacy Commissioner if you believe your privacy has been breached

To exercise your rights, please contact us at rebecca.lyon@gmail.com.

6. Use of Cookies

Our website uses cookies to improve your experience. Cookies are small files stored on your device. You can control or disable cookies through your browser settings; however, some parts of our website may not function properly if cookies are disabled.

7. Retention of Information

We retain your personal information only as long as necessary to provide our services or as required by law.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.

9. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact:

Email: rebecca.lyon@gmail.com